Tag: customer support
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Nobody Gets Ghosted by Us
Casey on the 24-hour reply guarantee, the founders’ personal inboxes, human profile review, and why ‘you always get an answer’ is a product decision, not a nicety.

Casey on the 24-hour reply guarantee, the founders’ personal inboxes, human profile review, and why ‘you always get an answer’ is a product decision, not a nicety.